Refund policy
At Topo Knife, we stand behind the quality of our products. If you are not satisfied with your purchase, you may return it within 30 days of receiving your order for a full refund. The item must be returned in its original packaging and condition. To initiate a return, please contact our customer service at support@topoknife.com.
RETURNS
- Our policy lasts 30 days. Regrettably, we can't offer refunds or exchanges beyond this period.
- To be eligible for a return, items must be unused, in the same condition received, and in original packaging.
- Proof of purchase is required for returns. Please contact us before returning any item at support@topoknife.com.
- Customers are responsible for return shipping costs, which are non-refundable.
- For items over $75, consider using a trackable shipping service or purchasing insurance.
LIFETIME WARRANTY
We take immense pride in the craftsmanship and quality of our knives. Our commitment to excellence is reflected in our Lifetime Warranty, which guarantees every Topo Knife product against manufacturer defects or imperfections for the entire life of the product. This warranty is an assertion of our confidence in the durability and reliability of our products, crafted to serve you in the kitchen and beyond. Should you encounter any manufacturer's defects or imperfections at any point while owning a Topo Knife product, rest assured, that we will either repair or replace the item at no cost to you. Our mission is to provide you with a trusted tool that lasts as long as your culinary adventures do, ensuring a seamless and enjoyable experience every time you wield a Topo Knife.
REFUNDS
- Upon receipt and inspection, we'll notify you on the status of your refund.
- Approved refunds are processed to the original payment method.